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Frequently Asked Questions
Frequently asked questions
General
YOU HAVE CHOICES TO MAKE
1-Come pick up personally (Drive or Fly to Chelsea, Ok) **cash discounts available**
2-Fly the puppy to your local airport ($375-425+ additional cost..pending age/weight)
3-Have a personal Nanny fly with your puppy IN CABIN and at the nanny's constant supervision (extra cost apply-info at bottom of page)
When selecting the Flight option for your puppy-
**PUPPIES FLY IN A HEAT AND AC PET CABIN WITH PRESSURIZED AIR FROM THE MAIN/HUMAN CABIN**
--We ship puppies in the United States/Puerto Rico
--TEMPS MUST BE BETWEEN 20 AND 85 DEGREES AT ANY LOCATION THE PLANE TOUCHES DOWN AT (depart/connections/arrival)
--NOT every plane on AA accepts pets; this is why it is best to let us find flights as the average customer does not understand the rules
--While we try to get the puppy to your preferred airport, if temps or jet types cause a restriction then WE WILL ASK YOU TO BE FLEXIBLE if at all possible. Additional drive times might be needed....but for a lifetime of love IT IS WORTH IT!
NEW LIMITATIONS.......
I will ALWAYS use American Airlines as the primary Airline for your puppy. AND I will ALWAY use PRIORITY PET SERVICE
NOTE: SHIPPING prices are for shipping to the lower 48 states on American Airlines ONLY.
Shipping to EUROPE /Asia/Mexico, Hawaii-UNAVAILABLE
HOW THE FLIGHT PROCESS WORKS!!
1-Puppy gets a full Veterinarian Inspection and when cleared for proper health a State Health Cert is issued
2-The American Airlines Flight is booked-ALL INFO IS SENT TO YOU INCLUDING THE DATE/TIME/AND PICK UP ADDRESS
3- You can track the flight numbers on AACARGO.COM
4-Your puppy is checked in at American in Tulsa, Ok and a text will be sent that the check-in went well or disclose any known changes
5-You go to the airport the puppy was flown to with ID and flight Info and get YOUR BABY!! :)
Shipping a puppy on an airplane is the is the SAFEST and least stressful on your puppy especially as compared to a LONG car ride. Most flights are quick (about 4-6 hours total arriving the same day).
Typically, I book morning flights and you get your puppy that afternoon/early evening pending connections and time zones
****Once HRK hands over a puppy to a transport company, we have released total possession of your puppy. The purchasing customer is the rightful owner of the puppy and its well being. We are not responsible beyond the release to the Transportation Company hired to the Buyers selection. HRK does not pay for the service as the cost is paid for by the Buyer. The puppy is out of our care and Buyer payment has paid the transportation service the Buyer selected. Any issues during transportation are between and customer/Buyer and the Transportation company used and governed by the Transporters licensing****
>>>>>PUPPY NANY INFO<<<<<<
1st- You will pay the "local pricing" for the puppy (this is labeled under the puppy picture)
2nd-You will need to pay for ROUND TRIP tickets for the Nanny (we will book this for you)
3rd-You will need to pay the Airline In-Cabin pet fee $95-125
4th-Have $450 CASH ready for your Nanny upon arrival
5th-If the nanny is delayed and causes an overnight stay, you are responsible to the UBER to the hotel and the hotel costs.
**Don't forget to have some Puppy food shipped to you BEFORE the puppy arrives!**
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